Setting up a system of status updates is a powerful way to hold staff accountable. Whether it's an automated, automatic or asynchronous system, making it easy for team members to know when things are due will ensure that they follow through. This process should be simple enough for all team members
The Seven Levels of Customer Experience
The process of transforming any business can be a complicated one, but when you take into consideration the seven levels of customer experience for business transformation success, it gets much clearer. First off, let's look at the process by which customers enter your store or facility. On the