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Javelin Institute_Embrace Change Management

Embrace Change Management

December 1, 2024

As a business scaling consultant, I was brought into an organization that had hit a wall. Despite years of success, the company struggled to adapt to shifting market conditions. Processes that had once been their strength now slowed them down, and their culture—once a source of pride—resisted the

Javelin Institute_Leadership Strategies for Change_Optimism vs Overwhelm

Leadership Strategies for Change: Overcoming Optimism vs. Overwhelm

July 23, 2024

Leaders operate in the face of constant and rapid change today, tasked with guiding their workforce through unprecedented shifts. This reality is underscored by PwC's 2024 Global Workforce Hopes and Fears Survey, which reveals that employees are navigating significant transformations influenced by

Javelin Institute Overcoming Resistance to Change

Overcoming Resistance to Change

April 30, 2023

WHITE PAPER | Resistance to change refers to the reluctance or opposition of individuals or groups to accept or support a new idea, process, or initiative. It can manifest in various ways, such as passive resistance, active resistance, or sabotage. Resistance to change is common because change

Seven Levels of Customer Experience

The Seven Levels of Customer Experience

August 27, 2021

The process of transforming any business can be a complicated one, but when you take into consideration the seven levels of customer experience for business transformation success, it gets much clearer. First off, let's look at the process by which customers enter your store or facility. On the

Change Leadership Roundtable Discussion

Change Leadership Roundtable Discussion

July 25, 2019

I recently participated in a roundtable discussion on the topic of change leadership, and subsequently was interviewed about the Javelin Institute’s new program, “The BEST Leader in 30 Days!” (This program brings you 30 daily activities that’s recognized through research validation to equip you to

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Recent Posts

  • Franchising & Licensing: The Overlooked Engine of Scalable Business Growth
  • Scaling Beyond Borders: A Strategic Approach to Global Expansion
  • Why Supply Chain Scalability Is the Growth Initiative You Can’t Ignore
  • Operational Efficiency: The Scalable Advantage Hidden in Plain Sight
  • Why Scaling Without an Exit Strategy Is a Costly Mistake

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