Selling Karma asks you the following, "Should you be "nice" as a prospective customer, or "not so nice" in response to unsolicited sales (business development) approaches?" Selling Karma escapes most. Here's an example: A young, business development (BizDev) representative (BDR) walks fires up
The Leadership Challenge: Omnichannel Retailing – 3 Tips!
The Point: Omnichannel -- also spelled omni-channel -- is a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they're shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store. We started thinking here at