Setting up a system of status updates is a powerful way to hold staff accountable. Whether it's an automated, automatic or asynchronous system, making it easy for team members to know when things are due will ensure that they follow through. This process should be simple enough for all team members
How Leadership Effectiveness Impacts Everything
Have you ever wondered how leadership effectiveness impacts everything from your sales to your financial results? Did you ever ask yourself that question or are you the type who believes that things only go one way when it comes to leadership and that your company is a unit that can be left to its
Selling Karma
Selling Karma asks you the following, "Should you be "nice" as a prospective customer, or "not so nice" in response to unsolicited sales (business development) approaches?" Selling Karma escapes most. Here's an example: A young, business development (BizDev) representative (BDR) walks fires up
The Leadership Challenge: Omnichannel Retailing – 3 Tips!
The Point: Omnichannel -- also spelled omni-channel -- is a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they're shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store. We started thinking here at